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Knowledge Base / Frequently Asked Questions / Room Alert Monitors (PRO, MAX, and Legacy)
In certain cases, Technical Support may direct you to Telnet into an AVTECH device to modify its settings or view its trace output. The Telnet client is disabled by default in Windows versions Vista and above; you must enable it before you can successfully use Telnet commands.
To enable the Telnet client on your Windows system, follow these steps:
1. In Windows, navigate to Start–> Control Panel–> Programs and Features.
2. In the Programs and Features screen, select Turn Windows features on or off in the navigation bar to the left.
3. The Windows Features screen will appear; it may take a moment or two to populate with a list of features.
4. Once the list is populated, scroll to Telnet Client.
– Fill in the check box.
– Select OK.
5. Then a progress bar pop up will appear.
6. Once the progress bar fills and the pop up disappears, the Telnet client is enabled.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.